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| · What are Plush Bags filled with? Plush Bags are filled with a proprietary blend of shredded poly-urethane foam and pillow polyfibers, giving them the softest, smoothest feel on earth! |
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| · Will my Plush go flat like a bean bag? How dare you! We don't sell bean bags and take offense to the term. Our Plush bags will never go flat. If at any time you are unhappy with the fluffiness of your Plush, we will gladly send you more fluff for your Plush |
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| · How will I get my Plush home? Whether you buy it in the store or from the website, your Plush will come in a shrunken-down state. The package is actually 1/8 the actual size of your fluffed-up Plush. But be careful. Once you've unleashed the beast, there's no re-packing it. Plush bags come shrunken down for shipping purposes only |
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| · What is your warranty? All Plush products are warrantied against manufacturers defects for one year from the date of purchase. Extended warranties are available at time of purchase. |
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| · What is your refund/cancellation policy? All online orders may be cancelled BEFORE THEY ARE SHIPPED. Cancellations are made by contacting us at customerservice@plushcomfort.com. Once an order has shipped, we will not cancel the order. Customers must pay for return shipping and will only be refunded when we receive the product in good condition. |
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